terms & conditions

1. Introduction
Welcome to adlibfashion.com. Please review the following basic terms that about the use and purchase of products from our website. By registering for our website as a member, you are agreeing to receive newsletters and marketing related emails. Should you wish to be removed from our email list, please send e-mail to info@adlibfashion.com. Please note that, all information, text, images, sound or graphics on this website are owned by Adlib International Trading Limited.

2. About adlibfashion.com
adlibfashion.com is the official website of Adlib International Trading Limited and a global online shopping site.

3. Information Supplied
When you place an order on our website, you need to provide your name, e-mail address, mailing address, date of birth, telephone number and payment information.

4. Payment
We accept PayPal, Visa or Master. When providing credit card information, the credit card must be yours. If the it does not belong to you, please get the permission from the account holder to use their card for your transactions.

5. Delivery
All orders will be shipped with Hong Kong Post or SF. Once we shipped your item(s), we are no longer responsible for its condition or delivery to your provided address. Any claims for damages on the item(s) should be handle by the shipper.

6. Order Confirmation
Please confirm there is no problem with your order before payment (Actual colors may vary from the color on your screen due to monitor color restrictions). Once your order is completed, you will receive confirmation e-mail. And the item(s) that you order will be processed, packed and shipped, you are not able to cancel or change the order. If there is any change of personal information after order confirmation, please send an email to os@adlibfashion.com immediately.

7. Returns & Exchanges
For more information about returns & exchanges, please read FAQS.

8. Price & Stock Availability
Prices are subject to change without prior notice. If the item(s) you have purchased is out of stock or unavailable, a refund will be applied for the cost of the regarding item(s). We ensure that all of our products descriptions and prices are up-to-date and accurate as possible. If any errors have been found, we will immediately revise the information.

9. VIP & Promotion 
This online shop is independent from any other ad-lib stores which means VIP discount and other promotions in stores are not applicable on this online shop. When there is a promotional code provided for an offer or a discount price, please enter the code before the payment.

10. Contact Information 
If you have any enquiry please contact os@adlibfashion.com

 

FAQS

Do I need to register?
Please register before shopping, your personal details will be saved, and you will save much time for future purchase.
(Register now)

What are the ordering processes?
1. Select the size, color and quantity and click add to cart.
2. Continue shopping or log in to complete your purchase.
3. Fill in your personal details and choose the payment method.
4. You will receive a confirmation e-mail when your payment is done.

What are the delivery methods?
– All orders will be shipped with Hong Kong Post or SF.

What is the delivery area and timeline?
– We deliver worldwide.
– Once order confirmed, item(s) will be shipped within 3 working days.
– Delivery time: 3-14 working days (subject to destination).

How much is the delivery Fee?
– Free of charge during this promotion period.

Can I return the products?
We provide free return with damaged item, incorrect item, missing item or faulty item. However if a return is made for other reasons, the customer is responsible for the return shipping cost. If you find any problems with your item(s), please contact us within 7 days of receipt for an exchange. We will only accept items in their original condition with their tags and packaging intact. No return for sale items.

To return an item, please contact us at info@adlibfashion.com
(Please include receipt and the reason of your return.)

It will take up to 14 days for us to process a return request.

What is the payment method?
We accept the following forms of payment: PayPal / Visa / Master